Refund policy
At KC Creations, we strive to provide high-quality products and ensure customer satisfaction. However, we understand that sometimes things may not go as expected. This Refund Policy outlines the terms and conditions under which returns and refunds are accepted for purchases made on our website https://www.kccreations.com/.
Returns & Exchanges
Since our fabrics and products are cut specifically based on your order requirements, we regret to inform you that we cannot accept returns or exchanges unless there is a genuine defect in the product.
Conditions for Return
A return will only be accepted in the case of a manufacturing defect, provided that:
- The product is unused, unwashed, and in its original condition.
- The issue is reported to us within 48 hours of receiving the order.
- Proper images or videos are shared as proof of the defect.
How to Initiate a Return
To initiate a return, please email/Call us at web@kccreations.com/+91- 8743926117 with the following details:
- Order Number
- Description of the defect
- Clear images or videos showcasing the issue
Refund Process
- Once the return request is approved, we will process your refund within 6-7 working days through the original mode of payment.
- Shipping charges (if applicable) are non-refundable.
- If your request does not meet the above conditions, we reserve the right to decline the refund request.
Refund Process
- Once the return request is approved, we will process your refund within 6-7 working days through the original mode of payment.
- Shipping charges (if applicable) are non-refundable.
- If your request does not meet the above conditions, we reserve the right to decline the refund request.